Overview of role

Are you a motivated and detail-oriented individual? We're looking for YOU to join our dynamic team! 🌟

As an Administrator, you'll play a crucial role in ensuring the smooth operation of our Logistics department.

Key Accountabilities

• Debrief Drivers: Ensure all paperwork is completed and questions are addressed upon their return to the depot.
• Lead with Safety - Help promote the safety culture on site by engaging with driver at debrief.  
• Verify POD Documents: Process necessary adjustments accurately.
• Telematics Tracking: Support day-to-day operations using our tracking system.
• Collection Notes: Prepare, process, and check them upon return to the site.
• Record Maintenance: Keep accurate records, including basket information in Excel.
• Investigate Losses: Engage with drivers to find root causes of losses.
• Customer Collaboration: Work with the Customer Contact Department to resolve issues and complaints promptly.
• Resolve Claims: Use POD data to address customer claims.
• Report Analysis: Compile and analyse daily, weekly, or periodic loss and delivery reports.
• Administrative Support: Assist the Logistics Management Team as needed.

The Right Person

Career Growth: Perfect for building or advancing your career in administration and logistics operations.

Hours: Tuesday to Friday, 8:30am - 5:00pm, Saturday 9am to 3:00pm. 

Ability to build good working relationships with employees

Good communication skills, with a confident, open and honest style of communicating.
A strong customer focus, always willing to go the extra mile to deliver a good service.
Self motivated with passion, enthusiasm, tenacity and resilience.