Overview of role

📍 Location: Liverpool, Merseyside

💰 Salary: £37,000pa
🏢 Hybrid Working: On average 2 days in the office per week (subject to business requirements)
📆 Full-time, Permanent 

We’re looking for an experienced Accounts Receivable Team Leader to support the Group AR Manager and help deliver an efficient, well-controlled receivables service across multiple grocery businesses.

In this role, you’ll lead and support a team of AR Advisors, driving effective debt collection, overseeing period-end close and reporting, and ensuring AR processes are followed consistently. You’ll also act as a key escalation point for complex issues, support audits and controls, and provide cover for the AR Manager when needed.

✨ Why Join Us?

We believe in rewarding our employees and providing a supportive work environment. Here’s what you’ll get:

✅ Competitive Benefits Package including:

💼 Competitive Salary
🌴 Generous Leave – 25 days holiday + bank holidays
🚗 Free Onsite Parking
💙 Employee Assistance Programme
🩺 Health Scheme
🌟 Holiday Purchase Scheme
💰 Pension Scheme
🛒 Onsite Shop
👓 Eyecare Vouchers
🚴 Cycle to Work Scheme
🏆 Loyal Service Awards
👥 Employee Referral Scheme
🍕 Discounts on groceries, holidays and more.

Key Accountabilities

As an Accounts Receivable Team Leader you will:

✔️ Lead and support AR Advisors with workload planning, prioritisation and day-to-day guidance.

✔️ Drive debt collection activity and help reduce overdue balances.

✔️ Review accounts, monitor KPIs and provide regular performance updates.

✔️ Resolve escalated customer and account queries efficiently.

✔️ Support period-end close, reporting and audit requirements.

✔️ Maintain strong process controls and customer master data accuracy.

✔️ Train, coach and develop team members, including new starters.

✔️ Build strong relationships with Finance teams and other stakeholders across the business.

✔️ Provide leadership cover for the AR Manager and wider AR team when required.

The Right Person

Essential

✔️ Experience leading or supervising a team in an Accounts Receivable or Credit Control environment.

✔️ Strong knowledge of end-to-end AR processes, controls and collections.

✔️ Experience using ERP systems, ideally SAP or Microsoft D365.

✔️ Strong communication, organisation and problem-solving skills.

✔️ Ability to manage priorities, analyse performance data and identify risks.

✔️ Confident using Excel and working in a fast-paced team environment.

Desirable

✔️ Experience working across multiple business units or entities.

✔️ Knowledge of audit and internal controls.

✔️ Coaching or training experience.

✔️ A continuous improvement mindset.