Overview of role
Join us as a Customer Executive and get hands‑on with customer EPOS, promos, new line forms, forecasting support and the day‑to‑day running of some of our biggest accounts. A 6‑month contract with a high chance of becoming permanent. This role is hybrid, with two days worked at our offices in Biggleswade.
The Customer Executive role is a key role in our UK Grocery Sales team, reporting to the Grocery Mults Controller, key responsibilities include account administration, customer EPOS, invoice management and reconciliation, as well as supporting with forecast review inputs. You will work directly with some of our key UK customers, supporting with promotional submissions, new line forms, and day to day running of strategic accounts. Using customer data sources, you will help evaluate business performance, contributing towards, and helping to inform future decisions.
Key Accountabilities
· Work with Buyers and the Account Controller to ensure accurate and timely promotional nominations.
· Support new line forms, product set-ups, and customer administrative processes.
· Manage invoice administration and maintain accurate customer financial records.
· Analyse retailer data sources to track category trends and product performance.
· Collaborate with Demand Planning to keep internal forecasts updated.
· Ensure product specifications, pack changes, and NPD details are correct and communicated.
The Right Person
• Proactive mindset with strong ownership.
• Excellent organisation and prioritisation skills.
• Strong analytical and numerical capability.
• Effective stakeholder management and communication.
• Team-oriented, energetic, and resilient.
• FMCG experience beneficial but not essential.
Benefits
- Salary up to £35k
- Heath cash plan
- Shopping discounts
- Discounted product in the staff shop
- Employer pension contributions up to 10%
- Career opportunities- we are part of Associated British Foods employing 128,000 globally.