Job Title:  Office Manager

OUR BUSINESS:

Here at The Silver Spoon Company, we are more than just sugar. We have an exciting portfolio of brands that support the Home Baking, Sweetening & Treats categories and a vision to become the true home of home baking in the eyes of our customers and consumers. This role will be key in supporting our Supply Team in meeting this vision.

As an inclusive employer we strive to create an environment where everyone can bring their best self to work and be supported to deliver so that we can all celebrate a successful growing business together.

THE ROLE:

As the Office Manager, you will play a central role in maintaining a professional and efficient working environment. You will oversee daily office operations, manage resources, and ensure compliance with company procedures and policies. You will also act as the first point of contact for visitors and internal or external stakeholders, including managing the contractor induction database.

You will be responsible for supervising the site hygiene operative, ensuring their work meets the required standards and arranging cover during absences. You will manage office supplies, PPE, cleaning consumables, and liaise with suppliers and service providers to ensure everything runs smoothly.

Your role will also involve maintaining technical databases, supporting Good Manufacturing Practices (GMP) audits, managing laundry contracts and calibrations, and tracking staff attendance, overtime, holidays, and absences. You will provide accurate payroll data to the central office and support financial administration tasks such as raising purchase orders, good receipting, and resolving billing queries.

In addition, you will assist with training coordination, maintain health and safety documentation, and ensure compliance with GDPR and environmental regulations. You will use systems such as Microsoft Office and JDE to maintain records and generate reports. A key part of your role will be to identify and implement improvements to administrative processes and office systems.

THE CANDIDATE:

The ideal candidate will have proven experience in office management or a senior administrative role, preferably within a manufacturing or food production environment. They will possess strong organisational and multitasking skills, along with excellent communication and interpersonal abilities.

The candidate must be proficient in Microsoft Office, with a strong focus on Excel. They should have a proven track record in data extraction and filtering, including the use of V-lookups, and be confident in presenting data in the form of clear and accurate reports. Familiarity with SAP or other ERP  systems is essential. The candidate should be capable of working independently, handling confidential information with discretion, and   approaching problems proactively. A working knowledge of HR and finance processes is desirable.

We are looking for someone who demonstrates accountability, teamwork, continuous improvement, and pride in their work, in alignment with our company values.