OUR BUSINESS

Here at The Silver Spoon Company, we are more than just sugar. We have an exciting portfolio of brands that support the Home Baking, Sweetening & Treats categories and a vision to become the true home of home baking in the eyes of our customers and consumers. This role will be key in supporting our Supply Team in meeting this vision.

As an inclusive employer we strive to create an environment where everyone can bring their best self to work and be supported to deliver so that we can all celebrate a successful growing business together.

The Role:

We are seeking an experienced Operations Manager to lead the delivery of our site strategy and ensure the safe, efficient and reliable running of our production operations. In this role, you will take ownership of the site’s operations plan and drive continuous improvement to meet or exceed targets across safety, quality, service, productivity, cost and reputation. You will champion a proactive safety culture ensuring all production areas comply with food safety, environmental and health & safety standards.

You will oversee the investigation of any quality or safety issues, ensuring robust root‑cause analysis and the implementation of preventative actions. As a key leader on site, you will develop a high‑performing team by setting clear objectives, providing coaching and creating a culture of collaboration, accountability and shared best practice.

Working closely with the planning function, you will ensure customer requirements are met, support forecast recovery and play a central role in delivering capital and operational projects to time and budget. You will manage departmental performance against daily and weekly targets, maintain strict adherence to operational controls and SOPs, and ensure corporate standards and risk management expectations are consistently met. Your focus on data‑driven decision making will support the optimisation of quality, cost efficiency and labour productivity across operations 

The Candidate:

You will have proven experience at management level within an FMCG production environment, ideally within the food sector, and bring a strong understanding of how to lead operational teams through performance improvement and change. You will be confident applying CI and Lean methodologies, turning theory into practical improvements on the shop floor. Essential qualifications include IOSH, Intermediate HACCP and Intermediate Food Safety, or a willingness to achieve these.

You will have a solid understanding of HACCP, food safety standards, GMP, GHP and engineering best practice, along with experience managing CI projects and delivering measurable improvements. You will be an influential and engaging leader who can set clear direction, communicate effectively across functions and build capability within your team.

 Analytical, organised and calm under pressure, you will be comfortable making informed decisions in a fast‑paced   environment and motivated by the opportunity to deliver sustainable improvements. You will bring energy, accountability   and a  collaborative approach that supports long‑term operational excellence and strong site performance