Overview of role

We are looking for an experienced and highly organised Office Coordinator to oversee the smooth day-to-day running of our busy office. This is a varied and rewarding role where you will play a key part in ensuring operational efficiency and a positive working environment across the business. You will coordinate administrative activities, manage office systems and processes, act as a central point of contact for colleagues and external stakeholders, and support senior management with a range of documentation and projects. You will also oversee scheduling, meetings and travel arrangements, while managing office supplies, budgets and supplier relationships. If you enjoy taking ownership, improving processes and making a real impact, this could be the perfect opportunity for you.

Key Accountabilities

Office Management

• Oversee daily office operations to ensure a productive and efficient working environment including the maintenance of meeting rooms and conference space and the NPD kitchen
• Manage Staff Shop, ensuring users experience a professional, efficient and courteous service and the shop remains fully stocked
• Manage office resources, supplies, and equipment, ensuring cost-effective procurement
• Coordinate maintenance, health & safety compliance, and workplace standards
• Liaise with external vendors, contractors, and service providers

Administrative Leadership

• Develop, implement, and improve office systems, policies, and procedures
• Ensure accurate record-keeping and documentation management
• Handle correspondence, scheduling, and general administrative support
• Support senior management with reporting, meetings, and organisational tasks
• Provides support and operational cover to the PA to the Board, undertaking any tasks as may reasonably be required
• Manges all incoming and outgoing post and deliveries
• Orders weekly groceries for Enfield Office and Production
• Co-ordinates Head Office facilities including office layout/moves, furniture and equipment requirements
• Manage all hotel bookings and UK & European travel ensuring all trips are H&S compliant and within budget.
• Coordinate and manage all office and meeting lunches

Team Support & Coordination

• Act as a key point of contact for staff queries and office-related issues
• Assist with onboarding new employees, including workspace setup and induction coordination including issuing of employee access passes for all 3 sites on Net2 and welcome packs
• Support internal communications and team collaboration
• Monitor budgets related to office operations and identify cost-saving opportunitiesEnsure compliance with health and safety regulations and attend monthly H&S Meetings
• Organise office events, meetings, and company activities
• Staff IT equipment support including sending and receiving trackable IT equipment to all 4 sites, keeping IT equipment onsite up to date and fully stocked supplies.

The Right Person

You will be an experienced office professional with excellent organisational and administrative skills, capable of managing multiple priorities in a fast-paced environment. You are a confident communicator who can build effective relationships with people at all levels and provide a professional service to both internal and external stakeholders. With a proactive approach and excellent attention to detail, you are comfortable working independently, solving problems and identifying opportunities to improve the way things are done. Most importantly, you take pride in creating an efficient, well-organised and supportive workplace where people can thrive.